Please help with this strange behavior...
I have set the LA600WH up as a wired setup. Everything seemed to be working fine until I uploaded two sounds. When I say fine I mean the default that it was at worked well. I could ring the bell all day long.
It seems now when I press the front doorbell it plays the sound but wont play it again. I have to go to the back door and press that doorbell and it will then play. But in order to get the doorbell to work again I have to keep going back and forth.
Now, if I go and press the any of the buttons on the chime device it self, I can then go back to the doorbell button I just pressed and it seems to play fine but then I have to either go back and press the buttons on the chime or go back to the other door bell button and press it so it "resets" itself.
I tried wiring it differently, changed doorbell buttons, got a new transformer, tried a new diode, deleted the mp3s I uploaded (not the pre-installed ones), ran up and down my basement turning the power on and of for every step and I am still having the same problem. Is this a software issue or am I missing something?
I had the same problem with a wired system that included Front and Back doors. Adjusting the Cut Time, as recommended in KevinB's answer, solved the issue for me.
It is important to note that the Cut Time is not specific to the Front or Back Station. It is universal. Therefore, if you are using different MP3s for each door, both MP3s need to be longer than the Cut Time you select.
Date published: 2018-03-31
Bell rings by itself.
Wired installation. Sounds great. Each day it rings at a different time and no one is pressing the button. Where do I begin to look for a fix?
I owe this solution to Mike C from NY. Like you, my wired chime rang at least three times a day at random. This behavior just started out of the blue after having the chime installed for close to a year. Based on Mike's suggestion, I removed all of the wireless jumpers from the chime. The chime has not rang one time in error in a week. The jumpers are located on the inside of the chime next to the speaker. I believe that there are either four or five of them if memory serves me correctly. Thanks again to Mike C. for suggesting.
Date published: 2018-10-02
Getting light to work in button.
I utilized the LA600WH to replace an already wired system. I installed the diode the way the instructions say on the existing lighted pushbutton, and the button is lit, but does not work. I turned the diode around, and the system works, but the pushbutton does not light. What do I do?
I have the same issue. What did you end up doing, Paul?
Date published: 2017-03-17
Lighted door bell button won't work with LA600WH
I recently purchased a LA 600 WH chime. It worked with my existing doorbell button when I attached the included diode. It's not lighted. When I purchased a lighted button, attached my wires and the diode, it simply would not power the light or ring the chime. I had to go back with the old unlighted button. Are lighted buttons simply incompatible with the LA 600 WH?
Thanks, I changed the wires on the diode and the lighted door bell button sounds my LA600WH chime unit every time it's pressed.
Date published: 2015-01-03
Can I have two LA600WH's in home wired for basement and upstairs? Can I also have a wireless doorbutton on one door and wired to another?
I see in q&a is says "Yes. If the LA600WH and a pushbutton are powered through a transformer, or installed in the wired configuration, you may install additional pushbuttons in the wireless configuration for other doors in your home where the proper wiring may not exist."
I have wires to front door, receiver area on mail floor with extra sires going to basement location. I want to add a button at rear door that has no wires. Is this possible.
We have updated the Q&A on the web site. Thank you for your input.
Date published: 2015-08-29