I have tried putting them back in and they will not stay on when I try.
Thank you for your question on the model BK120NBWH door chime. There are no repair parts for this chime, you will need to get another chime. If the spring and plastic tip came off of it, you may have a push button that was stuck at some time or another. Before installing a new chime, it would be a good idea to replace the outside push button(s). Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
Date published: 2017-01-11