There is power to the unit, but when the internal plug in inserted wire assembly the fan does not turn or make any noise.
Thank you for your question. You can check the motor by plugging it into a wall outlet or extension cord. If you motor does not work, you know it’s the motor. You can also check the voltage on the wire panel assembly receptacle. For further assistance, contact Technical Support at 888-336-6151.
Date published: 2018-03-23