Light went out, cannot remove it.
I am having extreme difficulty removing the bulb from the socket. I even tried to remove the filter and access the bulb this way, but nothing is working. I can't replace the bulb now. Why is it not coming out easily? It will twist to the left and to the right, but both directions seem to tighten it.
I have the same problem but here is how I fix it:
(** first find a way to unplug the power for the unit just to be on the safe side **)
1. Unscrew the 5 screws at the front, then you should be able to take the front (light) panel off.
2. Disconnect the electric cable plug (pretty easy to unplug, just need to use a bit more force)
3. Put in some WD-40 right at the gap between the bulb and the socket , so it will lubricate the screwing area (it's because the oil grease made it stuck)
4. Unscrew it by turning it counter-clockwise. Now you are should be good! I will also unscrew the other bulb, put it in the socket you're replacing (and it should light up) so to make sure the socket is indeed working.
Date published: 2014-03-29
Why does only one side of the light panel now work?
Changed out the light bulbs for a cooler version and now only one side of the light panel now work? We have changed the bulbs several times and removed the light panel to make sure that all of the wiring was still in tact and still connected.
Thank you for your question on the WS130BC. It is possible that one of the light sockets is defective, but please check one thing first. Some of the light bulb manufacturers are shortening the necks of their light bulbs and when they are placed in certain fixtures, the neck isn’t long enough to get to the bottom of the socket. If this is not happening with yours, please contact our Technical Service Department at 888-336-6151
Date published: 2013-10-23
Why do new halogen bulbs not work in the hood but do work in a lamp?
Two new halogen bulbs do not work in the hood but work in a table lamp. Two regular bulbs work in the hood.
Thank you for your question on the model WS130WW range hood. We have found that some manufacturers of these bulbs are making them with short necks. You may want to try finding these bulbs with longer necks. Please contact the Technical Service Department at 888-336-6151 for further assistance.
Date published: 2014-01-07
Can it be adapted to plug into a wall outlet? How?
I am replacing a hood that plugged into an existing wall outlet. I do not want to mess with the house wiring. Is there a 'plug kit' for this new hood, that would allow me to plug it into the existing wall outlet? If not, is there some sort of generic adapter that would work?
Thank you for your question on the model WS130WW range hood. We do have a kit, model number HCK44, which will allow you to plug the range hood into an electrical outlet instead of hard wiring it to the house wiring.
Date published: 2014-01-07