my doorbell stopped chiming, how do i troubleshoot it
the doorbell is only connected to the front door
Begin at the door bell. Does it light up? When pushing in can you hear any sound being made (not chime) check wires behind door bell are they secured down under the screw making contact. Open up the ringing box. Check your 2 springs and white contacts(that hit the chimes) are they both there? Check your wires are they all connected snug. Look at your coils behind the wires are they burnt, black, silver, broken. Are any of your wires pinched anywhere. Check your power source is it receiving power. Is your neutral secure.
Date published: 2017-08-01
There is just a electrical humming noise when pushing the doorbell
When pushing the button, there is a electrical hum from the unit. I opened the cover, and find that the two plungers do not go up and down when the button is pushed, but I can hear the hum, as if there is current going through, but nothing is happening.
It could be the transformer is going bad. That's what happened with my last one.
Date published: 2017-06-27
Spring and white contact popped off
I am installing the Ring doorbell and while the chime cover was off the right spring and contact popped off. Can show a picture what it is supposed to look like. I don't think I found all the pieces as it does not has the metal piece like the left spring unit.
Thank you for your statement. The copper coil may have been damaged due to over current. We cannot guarantee the success of our products while being paired with other products not made by Nutone. For assistance, contact Nutone Technical Support at 888-336-6151.
Date published: 2017-09-01
Only one ring??
Purchased a new home and front door bell is a single ring. Is there another button that provides 2 rings?
Thank you for your question.
Actually, the BK125LWH should have 2 notes for the front door. I would suspect that either the wiring is not correct or possibly, the chime is defective. Please call out Technical Support group at 888-336-6151. They will be happy to assist you.
Date published: 2016-05-26