Rated 2.4 out of 5 by 18
Rated 4 out of 5 by JJC919 Only the low voltage version of this product should be purchased
I was not aware that this product requires an electrical outlet in the vicinity of the suction outlet because you must plug in a power cord. There is no strap to attach the loose cord (@ 2 feet) and it dangles when stored. I use a HUGE thick rubber band as Velcro keeps sticking and pulling on the hose sleeve. My previous central vac (another brand) was low voltage (no electric cord) and the suction turned on when opened the vacuum outlets were opened. The installer was the sales rep and did not let us know about the cordless version.
Aside from that, the vacuum works nice and performs admirably. The tile/wood floor attachment is great but not usable for scatter rugs or mats. You need to change to the rug attachment which is way too powerful for a small mat or purchase a separate head that does not pivot like the bare floor attachment.
One of my jets is extremely difficult to insert the vacuum hose. Not sure what the problem is but will be contacting the installer to adjust.
April 27, 2016
Rated 2 out of 5 by psumom Bulky
Disappointed that this power brush head is so big, bulky and heavy. Needs to be more streamlined and sleek. Can't get under or close to any furniture!
July 23, 2015
Rated 1 out of 5 by JeleneRob Do not waste your money
I bought this product after my previous one burned out after only 3 years. Unfortunately the quality of this product is SO poor it broke completely where the wand connects into the powerhead when it banged on a stair only 2 weeks after I received it. There are no replacement parts for this because it is all plastic and the entire unit must be replaced. I cannot believe I spent so much money on a product that lasted for only 2 weeks!
May 27, 2015
Rated 1 out of 5 by dustbuster flimsy, must pass over carper several times to get them clean. Previous product was much better.
I have to pass over my carpets over and over again to get them clean. Previous brush was much better.
January 30, 2015
Rated 2 out of 5 by Lynda Poor quality product
The quality of the product is poor. The power of the bush is poor and it blows dust and dirt out of the front when you go from carpet to hardwood or tile. The suction is not very good either. The lighting is great.
October 18, 2014
Rated 1 out of 5 by dz1234 very poor product. Need to make something better.
To disconnect wand from unit you need 2 feet and someone to hold unit. I've had a central system since 1995 and this unit is the worst
October 6, 2014
Rated 4 out of 5 by momkat works very well, but hard to put together
this is my second vacuum but my it was time to be replaced. the only thing i don't like is that it's hard to put all the pieces together.plastic to plastic is too tight.
September 5, 2014
Rated 1 out of 5
by BobbiD Plastic is poor quality - breaks and no replacement parts available
- Wand release broke
- Belts wear out fast due to hair and debri clogs
- Electrical connections in wand loosened
- Last and final - swivel head snapped and cracked and cannot find replacement parts ANYWHERE. (see photo)
This is a not a durable product and won't last more than a year.
Can someone start manufacturing quality again? Please???
June 15, 2014