How do you change the bag?
Is there a video to show bag changing? How about some clear instructions?
A video would be very helpful. Even looking at the operating instructions, it is still not clear to me. How do you get the bag holder in the down position? Anyone, here is a link to the instructions:
Date published: 2016-06-11
The motor turns on and the exhaust is very strong, but there is very little suction.
The bag has been replaced, everything seems to be closed properly but there is very little suction. The suction is extremely weak directly at the unit, so I know it is not a problem with the piping in the house.
Inside the unit, above where the bag attaches, there appears to be two intakes to the motor where the air is drawn in. On the left side, the suction is quite strong, but on the right side there is none. Is this normal?
What could be the issue with this unit and how can it be fixed?
Thank you for your question on the model VX550 central vacuum system. If you have good exhaust and good suction underneath the motor (there is only one motor in this unit) and you have the debris canister and gasket latched in place, there should be no reason why you do not have good suction in the inlets unless there is a clog in the piping. Please contact the Technical Service Department at 888-336-6151 if you need further assistance.
Date published: 2016-07-18