Allure WS2 low suction, and blowing air from the top
Low suction could be resulting from the blowing air from the top of the hood. Is is normal that the air blows from the openings on the top?
If not, how to fix it? Thanks
The unit comes with a baffle to block off the "Non-ducted" vents on top of the hood. It should be installed when the hood is ducted to the outside, either vertically or horizontally. Installation of the baffle can be found on page 3 of the installation guide.
Date published: 2015-03-07
Levels of light
I installed 2 LED8WPar20-AL light bulbs and now I have 4 levels of light because in the off position the light bulbs still glow dimly. I don't have a problem with this as long as there are no safety issues.
I just installed this range hood and am using the PAR-20 LED lamps. If either one of them is removed the other light glows dimly, when both lamps are inserted they are out until one of the intensity buttons is selected.
Date published: 2017-07-29
What cfm volume do each of the 3 fan speeds output on the WS230WW?
Do the 3 fan speeds output a specific, consistent cfm volume (eg., normal fan speed of 100 cfm; mid fan speed of 200 cfm; high fan speed of 300 cfm)? I've been thinking that 300 cfm may be too much for my bungalow (without adding make-up air, which I'd like to avoid) but since this unit is quieter than the 220 cfm WS1, I thought I could just run the WS2 at speeds 1 and 2 and probably be a whole lot happier. Does that make sense? I'm assuming the WS2's automatic heat sensor won't run the unit on high speed all the time and negate all this.
Thank you for your question on the model WS230WW range hood. The high speed would be 300 CFM and the low speed would normally be around 150 CFM. The middle speed would be approximately 225 CFM. You do not need to use the high speed. As long as you use the low or midrange fan when cooking, you probably would not see the heat sensor turn the speed to high very often.
Date published: 2015-03-04
Is the bottom closed for easier cleaning?
Is it also teflon coated? I saw that on some models.
Thank you for your question on the model WS230WW range hood. Under the aluminum mesh grease filters, there is a Teflon-coated bottom cover that makes clean up much easier. The cover is held in place with two screws and can be removed for more thorough cleaning.
Date published: 2017-05-11
Looking for clarity around your answer to my third question about vertical venting of the WS230WW
Thanks for answering my 3 venting questions earlier this week. Can't wait to get your fan installed. Previously, one of your Technical Service reps told me to that if I vented this unit vertically with round duct work, I should go about 2 feet before installing an elbow to avoid the exhaust backing up and re-entering the kitchen. Your comment that I can just add the elbow directly on top of the unit is a little contradictory. Just wanted to double check with you before doing the work. Maybe I misunderstood the Tech Service rep (maybe she was suggesting using a 2 foot straight length before an elbow when using 6" round duct instead of 7"). Please clarify if you could and don't feel obligated to post this additional question on your site (unless you want to - feel free to edit appropriately as you see fit)
Thank you for your question on the model WS230WW range hood. Please contact our Canadian office at 888-882-7626 for assistance.
Date published: 2015-03-02