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Customer Experience Team & Product Support Group
Broan-NuTone is dedicated to quality customer service. Please contact a Broan-NuTone Customer Experience Team or Product Support Group Representative by calling or using our online form. The Customer Experience Team is available Monday – Friday from 7:30AM – 4:30 PM CST and the Product Support Group is available from 8:30AM – 5:00PM CST.
| Customer Experience Team | |
|---|---|
| Broan | 1-800-558-1711 |
| NuTone | 1-888-336-3948 |
| Product Support Group | |
| Broan | 1-800-637-1453 |
| NuTone | 1-888-336-6151 |
Need help in determining which Team to contact?
The Customer Experience Team is here to assist with:
- Stock/Item Availability
- Pricing
- Placing Orders
- Tracking
- Order Status
- Returns
The Product Support Group is here to assist with:
- Warranty Issues
- Trouble Shooting
- Installation/Wiring Questions
- Product Application
- Recommendation Requests
- Information/Service Part Look-Up Requests for Unknown, Old, or Legacy Products
| Popular Links | |
|---|---|
| Product Registration | |
| Technical Service Videos | |
| Locate Model Numbers | |
| Buy Service Parts | |
| View Warranty Information | |
| Contact Us Form | |
| Service Center Locator | |
Questions & Solutions
Select you product type to see many of the more common questions we receive. If you don’t see an answer to your question, please call or contact us online.
Frequently Asked Questions (FAQs)- Bath & Exhaust Ventilation Fan
- Range Hoods
- Overture™ Connected Indoor Air Quality
- Central Vacuum Systems
- ChromaComfort Fan with LED Light
- Doorbells
- Fresh Air Systems
- Attic Ventilation
- Heaters
- Haven Repellent System
- Intercoms
- Medicine Cabinets
- Trash Compactors
Service Excellence
Broan-NuTone is a past winner of the International Service Excellence Award in the Visionary category from the Customer Service Institute of America. The award is given to the company that best displays dedication to both its customers and team members, while constantly seeking ways to improve. The Visionary category recognizes companies at the industry forefront in regards to product innovation, education and relationships
NOTE: Broan-NuTone Installation Guides and Specification Sheets are for current models only. Please contact Broan-NuTone Technical Support for older model parts or install guides or spec sheets.
Recall Notices
- 5/31/2016 - L500 Series Recall Notice
- 11/13/2014 - Broan, Venmar Ventilation Recall of Air Exchangers